F.A.Q.s

Q: I can’t log in with my email address in your DVD Store. What’s wrong?
A: If you signed up in our DVD Store before February 4th, 2010, you will need to sign up as a New Customer in our new DVD Store.

Q: Do you have membership?
A: At this time we are not offering membership.

Q: I have a problem with your VOD store, what do I do?
A: Please contact Flickrocket here: Go to Support

Q: When I try to play a movie from your VOD store it tells me I’m missing a Dolby Decoder!?
A: go tohttp://www.free-codecs.com/download/AC3_Filter.htmand download the codec.

Q: I have a Mac, can I download your movies?
A: Yes, you can! Many of the movies in our catalog in our VOD Store are available for Mac. You can rent and download them!

https://redfeline.com/vod

Q: How do I contact you?
A:For the DVD Store: dvdstore@redfeline.com, for general inquiries: rfpix@aol.com

Q: Why do I see a charge from VERMEERWORK on my credit card?
A: The company that charges for us in our DVD store is VermeerWorks LLC.